In this update, we made several upgrades and added features based on user feedback. Highlights include enhanced message search capabilities, the ability to star a message to prioritize and find it quickly, and a new fast way to access our library of support and tutorial videos.
- Search message history by date range
- Prioritize a discussion: allows you to now star an entire discussion and review your starred discussions in the new star menu
- Prioritize a message: Star a message bubble inside a message and find in your history under ‘See More / Starred’
- Video help icon added to the top menu bar for web/widget users
- Video help icon added to the Administrator pages for web/widget users
- Block a user if sent to wrong email/mobile phone using Secure Notify
- Secure Forms added to Administrator page
- Secure Forms added to all user profiles if enabled in an organization
- Secure Forms may select which users from their org can access which forms.
- Secure Forms added to mobile applications
- Secure Forms may be selected from compose
- Secure Notify to allow admins to assign user to send alerts
- Contact import for Secure Notify
- Draft and Schedule for Secure Notify
