Podcast Episode 5

The latest Big Ideas Need Great Operators (BINGO) podcast episode features Raymond Van Rooyen and Josh Futrell from SoftWriters.

Mediprocity is proud to announce our partnership with SoftWriters to integrate secure messaging into the FrameworkECM and FrameworkVision solutions. The new SoftWriters and Mediprocity partnership will reduce communication lapses, adding efficiency and accuracy to prescription filling processes and enhancing pharmacy operations.

We discuss the benefits of the new Mediprocity and SoftWriters integration and what it means for customers of FrameworkECM and FrameworkVision both now and in the future.

Listen to the whole podcast here.

SoftWriters Blog: How secure message integration works for pharmacies

From the SoftWriters’ blog, we are excited to share the post “How Secure Messaging Works in LTC Pharmacy Software” because it gives direct, relatable examples of how Mediprocity’s integration into FrameworksVision and FrameworksECM brings efficiency and accuracy to prescription filling processes and enhances pharmacy operations.

Learn more about the SoftWriters partnership with Mediprocity and how secure messaging works in LTC pharmacy software on the SoftWriters’ blog.

Route faxes directly to your Mediprocity account

In response to feedback from our customers, Mediprocity’s newest feature lets you skip the fax machine and route faxes directly into your Mediprocity messages! We listened to your comments and suggestions, and customized Mediprocity to receive an incoming fax from anyone, anywhere, anytime.

Ditch the slow paper fax machine. Use Mediprocity instead for paperless, instant fax communications. Our fax server will check the queue every 2 minutes and convert all incoming fax attachments into a PDF attached to a Mediprocity message.

You can view a fax through our web or widget portal, mobile app or have it push into one of our many software integrations, all HIPAA-securely.

The fax integration screen inside Mediprocity.

It is as simple as adding in your fax # in your organization’s settings and listing which user (or users) incoming faxes should route to.  You may create a “new” dedicated fax number or “port” over your existing number to our fax service.

Receive any fax as a secure, PDF attachment in a Mediprocity message sent to one user or to multiple users. Mediprocity will check your fax queue every 2 minutes so you never miss a communication.

For DocuTrack users, a PDF of completed forms appears right in your on-screen DocuTrack interface. A permanent, HIPAA-secure PDF is also kept in your Mediprocity account.

Contact us today to learn more! Setup is quick and easy with a one-time setup fee, and monthly transactional fees apply the same as any HIPAA secure fax service.


How will you handle Covid-19 vaccine paperwork?

Covid-19 vaccines bring new paperwork challenges to LTC pharmacies. Do you have a plan for handling consent or declination forms, tracking dosages, or administration reporting?

Our pharmacy customers are finding our secure forms to be a key tool for Covid-19 vaccine paperwork management.

Many of our pharmacy customers LTC pharmacies have asked us to design their COVID-19 forms into a secure form that includes information such as:

  • Recipient information including health insurance and prescription insurance
  • First or second dose
  • EUA or VIS statement acceptance
  • Legally binding signatures with embedded dates and times

One of the most popular requests is a vaccine administration record form that includes screening questions and dosage tracking, that makes tracking fast, easy, and paperless.

For DocuTrack users, a PDF of completed forms appears right in your on-screen DocuTrack interface. A permanent, HIPAA-secure PDF is also kept in your Mediprocity account.

A LOT of new paperwork is headed your way as the Covid-19 vaccine rolls out. Get ready today – contact us today for a demo or to get started!

Thoughtful technology integrations for staff and residents

McKnight’s Senior Living recently reported on the characteristics and ideals of an “optimal senior living community,” identified by more than 85 independent living, assisted living and memory care leaders who joined together recently at the International Council on Active Aging Forum. 

#3 on their list of future trends caught our eye:

“Integrate technology through all operations. Future demand means technology-enabled spaces for both staff and residents. Internet connections, software and hardware need to be available both indoors and outdoors. Wearable technologies, including activity trackers and heart rate monitors, and rooms outfitted with smart utilities, remote monitoring, voice-activated systems and in-house channels embedded in living and service areas, are important to future residents.”

We support this ideal strongly. We know that for long-term care, communications are also a core part of a facility-wide technology strategy. In order to meet those challenges, we have tailored our apps to the unique needs of long-term care providers and facilities.

Our Secure Messaging keeps teams, remote, and on-site staff connected with each other, providers, and the pharmacy with the ease of texting, reducing confusion, communication lags, and paperwork.

The ability to fill out forms from anywhere with Secure Forms eliminates the cumbersome back and forth of printed paperwork and faxing, plus no-touch, digital paperwork can play a central role in infection control as well, letting providers, family members, and applicants complete the necessary information without being on-site.

For the ease of residents, Secure Forms can also be completed bedside so residents do not have to venture out of the comfort of their rooms.

Our SureSent and SureCount (coming soon!) orders apps simplify another critical area of SNF and hospice care – Schedule II narcotics management. Together, these two apps enable emergent Schedule II narcotics signed orders to get to the pharmacy asap.

The pharmacy also has the ability to view the on-hand counts at a facility to anticipate well ahead of time when a patient is running low on important narcotic medications, so they can dispatch a delivery ahead of the need for an emergency call or using the on-site E-Kit.

Don’t overlook secure communications as part of your holistic approach to patient safety, well-being, and quality of care. Contact us today for more information.

Holiday 2020 Newsletter

As we approach the holidays, we are reflecting back on one of the toughest years for long-term care ever, and we are looking forward to a safer, brighter 2021. We also have new and exciting features and services coming early in the year!

Thank you to the front-line workers who accept risk every day for the sake of those they serve. You are our heros.

View the full Holiday 2020 Newsletter online.

Fall 2020 Newsletter

Happy fall! 
As we close out the last few months of 2020, all of us here at Mediprocity are grateful for all our customers, and for all of the front-line workers in long-term care who put themselves at risk every day to keep others safe.
It’s our privilege to support your communication and compliance needs.
We have an exciting new tool to share with you named SnipIt, that makes it even easier to share items from your desktop.
We hope you enjoy our new podcast, Bingo!, interviews industry leaders and deep-dives into topics like health policy, quality of care, adopting innovation, and employee satisfaction.

View the full Fall 2020 Newsletter online.