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RedSail Technologies Announces Improved User Experience for DocuTrack Secure Messaging Interface, Powered by Mediprocity

RedSail Technologies Announces Improved User Experience for DocuTrack Secure Messaging Interface, Powered by Mediprocity

(Spartanburg, SC – 10/3/2023) RedSail Technologies is excited to announce an enhanced user experience for customers of its premier product, DocuTrack, thanks to a pivotal partnership with Mediprocity. The new DocuTrack interface offers robust Mediprocity features that promise instant, HIPAA-secure collaboration among various healthcare professionals – including pharmacy technicians, pharmacists, nurse teams, prescribers, and DONs.

The modern healthcare industry is marked by its swift pace and the urgent need for seamless communication. Gone are the days of leaving voicemails and manually sorting through stacks of faxes. As the trend shifts toward efficient, paperless communication, RedSail Technologies is at the forefront, partnering with Mediprocity to provide tools to modernize and streamline vital interactions.

Key Features & Benefits:

Instant Collaboration: Directly from the DocuTrack interface, users can send messages, images, Rx order clarifications, and documents in a way that feels just like texting – instantly and securely. Mediprocity secure message contents can be placed and saved easily onto DocuTrack documents for future reference or audit reviews.

Enhanced Communications: With the power of Mediprocity secure messaging, users can eliminatethe need for traditional faxes, phone calls, and voicemails. The integrated interface ensures that you can send files and messages right from the DocuTrack screen, ensuring rapid problem-solving, quick answers, and improved coordination of care.

Secure Forms Integration: Administrative tasks are now simplified, as paperwork transitions to secure, online web forms. Accessible from any device, whether it’s a computer, tablet, or smartphone, the data from these completed forms integrates seamlessly into the DocuTrack management screen. Pharmacies and facilities can breathe a sigh of relief as tasks like admissions notifications, HIPAA release forms, and vaccine consents become straightforward.

SureCount Narcotic Control Tool: This feature addresses the pressing need for accurate narcotic control. It not only aids in preventing diversion errors but also offers real-time updates on inventory counts. Facilities can transition confidently away from paper-based systems, knowing that they can track shifts and narcotic counts online. Plus, with automated low-quantity alerts, facilities and pharmacies can eliminate costly stat runs and ensure that patients never go without critical medications.

“This collaboration with Mediprocity is not just about streamlining processes; it’s about enhancing patient care, ensuring transparency, and significantly reducing operational costs. We’re proud to be part of this revolution in pharmacy software solutions,” says Eddie Buchanan, Product Manager at RedSail Technologies.

“We hear extremely positive feedback from all our customers on the new secure messaging experience that DocuTrack 7.1.11 is offering, says Nicholas Magers, Mediprocity’s CSO. Recently, Mick Blazier, R.Ph., PharmD., director of operations for Everspring Pharmacy, told us,

‘The Docutrack Interface has changed the way Everspring is able to implement Mediprocity into our daily workflow for the better. The Docutrack interface makes the use of Mediprocity much more efficient and easier to use which streamlines the work of our pharmacy employees.’”

To learn more or schedule your upgrade to DocuTrack 7.1.11 and the transformative features it offers, contact [email protected].


About RedSail Technologies

RedSail Technologies, a trusted innovator in pharmacy software, is transforming patient care. Empowering over 10,000 pharmacies serving more than 8 million patients monthly, RedSail has deep experience with the needs and concerns of pharmacy across sectors – community, long-term care, outpatient, clinic, HME/DME, and specialty pharmacies – and their pharma, payer, and strategic industry partners.

Knowing the heart of pharmacy is the desire to provide meaningful patient care, RedSail makes daily pharmacy operations more seamless through advanced pharmacy management systems, transactional and medical billing services, and patient engagement solutions. Our leading brands, including PioneerRx®, groundbreaking Axys® long-term care pharmacy software, PowerLine®, TransactRx®, and QS/1®, provide the efficiency and industry integration that liberate pharmacists to focus on patients.


About Mediprocity, Inc

Mediprocity is modernizing the way long-term healthcare professionals communicate with each other by innovating communications tools for long term care, hospice, home health, skilled nursing, and LTC pharmacy.

Mediprocity uses our deep understanding and experience from 10+ years working with LTC medical, regulatory, pharmacy, and nursing to develop tools specialized for pharmacies, facilities, and prescribers for faster communication and to improve patient and resident care outcomes at lower operating costs.

Our secure messaging, secure forms, mobile Rx orders, and narcotic control tools are built on a HIPAA-compliant platform and enable users to coordinate text, images, Rx orders, and documents instantly and securely.

Podcast Episode 5

The latest Big Ideas Need Great Operators (BINGO) podcast episode features Raymond Van Rooyen and Josh Futrell from SoftWriters.

Mediprocity is proud to announce our partnership with SoftWriters to integrate secure messaging into the FrameworkECM and FrameworkVision solutions. The new SoftWriters and Mediprocity partnership will reduce communication lapses, adding efficiency and accuracy to prescription filling processes and enhancing pharmacy operations.

We discuss the benefits of the new Mediprocity and SoftWriters integration and what it means for customers of FrameworkECM and FrameworkVision both now and in the future.

Listen to the whole podcast here.

SoftWriters Blog: How secure message integration works for pharmacies

From the SoftWriters’ blog, we are excited to share the post “How Secure Messaging Works in LTC Pharmacy Software” because it gives direct, relatable examples of how Mediprocity’s integration into FrameworksVision and FrameworksECM brings efficiency and accuracy to prescription filling processes and enhances pharmacy operations.

Learn more about the SoftWriters partnership with Mediprocity and how secure messaging works in LTC pharmacy software on the SoftWriters’ blog.