News & Commentary

Are your communications tools designed with LTC in mind?

By 11/04/2022 No Comments

Some of our customers occasionally use Microsoft Teams, Slack, Zoom, or other tools to communicate with teams and providers. But using these tools often leaves your company open to risk.

Recently a Teams weakness was discovered that can transmit all communications in plain text – a big risk for LTC users. Two articles about this issue were published online recently:

Undermining Microsoft Teams Security by Mining Tokens

Microsoft Teams deemed unsafe to use by security researchers

We recommend that our customers who are at risk talk this issue over with their IT departments and consider a better tool for secure messaging.

LTC communications needs are more complex than a one-size-fits-all solution like Teams.

Staying on top of HIPAA is a constant consideration in health care. Do the tools that you use understand and address the exacting rules and regulations of the industry?

Mediprocity is tailored for the needs and regulations of LTC, including closed-door pharmacies, long-term care facilities, hospice care, and memory care, and designed to make instant messaging and sharing of files and PHI safe and secure.